How to choose a window installer in Los Angeles
A good window installer in Los Angeles is licensed for the work, pulls the LADBS permit, and hands you the paperwork the LADWP rebate needs; this checklist sits alongside the estimator on our home page.
The right CSLB license
- C-17 Glazing. The Contractors State License Board defines a glazing contractor as one who "selects, cuts, assembles and/or installs all makes and kinds of glass" and glazes frames, sashes and doors (CSLB C-17).
- B General Building. A B contractor may take a prime contract only if it involves at least two unrelated trades other than framing or carpentry, unless it holds the right specialty license or subcontracts to a properly licensed specialty contractor (CSLB B classification). A window-only job usually points to a C-17, or a B contractor using one.
- Look it up. Run every name through the CSLB license check. CSLB warns that seeing a license number does not mean the license is valid, and that salespeople must be registered as Home Improvement Salespersons (CSLB).
Insurance and bonds
A contractor with employees must carry workers' compensation, which you can see on the license record. Contractors must carry a $25,000 license bond, but CSLB notes that bonds do not assure a contractor's integrity or competence (CSLB).
Quotes you can compare
CSLB advises getting at least three written bids on the same scope and not automatically accepting the lowest (CSLB). For a Los Angeles job, ask each bidder to state:
- Who pulls the LADBS permit, and whether the job is a same-size Express Permit or needs plan check (see our permit page).
- The NFRC U-factor and SHGC for every window, so you can match the LADWP rebate and the Title 24 numbers.
- Installed dimensions per window on the invoice or order confirmation, which LADWP requires.
- Tempered glass if you are in a Very High Fire Hazard Severity Zone, and how HPOZ approval will be handled in a historic district.
- Retrofit insert or full-frame replacement, and how stucco or trim will be repaired.
Contract and payment rules
Home improvement jobs over $500 in labor and materials need a written contract that names the contractor, address and license number and says who obtains permits. The down payment may not exceed 10 percent of the price or $1,000, whichever is less, unless the contractor has a blanket performance and payment bond on file. You can cancel within three days of signing, mailed before midnight of the third day (CSLB contracts guide).
Red flags
- A deposit request above the legal limit, or cash only.
- "No permit needed" for a window that changes size or location.
- No NFRC labels or manufacturer order confirmation.
- A license number that does not verify, or a salesperson without an HIS registration card.
- A promise that the rebate is guaranteed; LADWP's own page says rebates are not guaranteed (LADWP).
Sources
- CSLB: C-17 Glazing Contractor (accessed Nov 11, 2026)
- CSLB: B General Building Contractor (accessed Nov 11, 2026)
- CSLB: Check a License (accessed Nov 11, 2026)
- CSLB: How do I find the right licensed contractor? (accessed Nov 11, 2026)
- CSLB: Contracts and binding agreements (accessed Nov 11, 2026)
- LADWP: Consumer Rebate Program (accessed Nov 11, 2026)